Pricing

· The Club continues to strive for wider access to matches by offering a broad range of ticket prices.

· The Club operates a scheme in the close season to enable supporters to pay for season tickets by instalment at a reasonable rate of interest.

Allocation

· At least 5% of tickets in the home area for each game will be made available to non season ticket holders.

Concessions

· Concessionary prices are available to under 7's (under 11's - season tickets in the family area only), under 16's, students in full time education and over 65's.

Disabled Supporters

· Disabled supporters pay the normal price for the area dependent on their age and status.   Where it is necessary for the disabled supporter to have a Personal Assistant (PA), the PA will receive a ticket free of charge provided the PA sits with the disabled supporter to assist him/her.

· Commentary for the visually impaired - provided by Radio Cherwell Hospital Broadcasting - is available within the stadium through special headsets, obtainable for a refundable deposit of £10 from the Club reception.

· Wheelchair users can view from the front of the South and East stands, slightly raised viewing platforms in the North stand and an upper wheelchair platform adjacent to the television gantry in the South stand.  To reflect the distance and difficulty in gaining access to the catering outlets - on the floor below - the prices for the upper wheelchair platform are the same as for South lower and the North stand.

· The club provides:

• A seating area for the exclusive use of family groups and junior supporters.
• Support for disabled spectators and their carers.  Mrs Dawn Wyllie can be contacted on 01865 337533 for details of our disabled facilities and ticket allocation.

Restricted View seats

· The club's policy for the reduction in prices of restricted view seats is they will not normally be sold.  In the event of all the unrestricted view seats in an area being sold, restricted view seats may be offered for sale at a 25% discount.

Loyalty Scheme

· Although the Club does not run a Loyalty scheme it suggests that supporters keep ticket stubs from all Oxford United matches.  These could be useful in obtaining tickets for matches when it is anticipated that demand will exceed supply.

Home League Matches

· Tickets are sold in advance for all matches.In the event that it is anticipated demand will exceed supply tickets are sold as follows:

 1. Holders of ticket stub(s) from specified match(es).

 2. General sale.

Home League Matches

· Tickets for Cup matches are normally priced as for League matches, although this generally has to be agreed with the visiting team.  Tickets are sold in advance for all matches.  In the event that it is anticipated demand will exceed supply, tickets are sold as follows:

 1. Season ticket holders

 2. Holders of ticket stub(s) from specified match(es).

 3. General sale.

Away League & Cup Matches

· If the Club's supporters are allocated tickets for away league or Cup matches and it is anticipated demand will exceed supply tickets are sold as follows:

 1. Season ticket holders

 2. Holders of ticket stub(s) from specified match(es).

 3. General sale.

The home club determines the cost of these tickets, generally in conjunction with the away team for Cup matches.

Returns/Refunds

· The Club's policy on the return and distribution of unwanted tickets is as follows:

Tickets returned to the point of purchase before 12 noon on the day of the match will generally be refunded the cost of the ticket, but not the cost of any booking fee.  At "All Ticket" matches the ticket must be returned no later than 12 noon the last working day before the match.

· If a match is postponed before kick-off, ticket holders are entitled to free admission to the rearranged game.  If a match is abandoned after kick-off, match ticket holders are entitled to half price admission to the rearranged match.

Accommodating away supporters

· The Club abides by Football Conference Regulations governing the allocation of tickets to visiting clubs.

· The Club does not charge admission prices to supporters of a visiting club, which are higher than those charged to our own supporters for comparable accommodation.In particular our concessionary rates offered to over 65's, students in full time education, under 16's and disabled supporters apply to supporters of a visiting club.

MERCHANDISE

· The Club endeavours to ensure that the home replica Strip designs shall have a minimum lifespan of two seasons.  However, this cannot be guaranteed as this will also be dependent on other factors which the Club has no control such as kit manufacturers and sponsors.

· The Club advertises in the Club Shop the launch date of each replica strip.

· Details of the next intended change of kits will be available from the club shop as soon as it is practicably possible.

· The Club carries out its obligations under Football Conference Regulations to prevent price fixing in relation to the sale of replica Strip.

· The Club offers refunds on merchandise in accordance with its legal obligations.

COMMUNITY ACTIVITIES

The Club actively supports the "Oxford United Football in the Community" scheme whose aims and objectives are:

Ø to encourage more people (especially children) to play football

Ø to encourage more people (especially children) to watch football

Ø to encourage more people to become interested and support their local football club by forging closer links between them

Ø to improve the image of the game

Ø to improve atmosphere at matches

Ø to improve the behaviour of players and spectators

Locally established aims and objectives shall be:

Ø coaching within local schools

Ø promotion from grassroots of womens/girls football

Ø specialised coaching for children and adults with learning disabilities

Ø work with the unemployed and ethnic minorities

Ø player involvement with the community

Ø to run soccer schools for boys and girls in the area

Ø to promote a junior supporters club

Ø to promote the community scheme to local companies in the hope that they will involve themselves within the scheme